What is Changing?

UTA has proposed changes to current fare structure and media. These changes will not affect all types of fare, but they will have an impact on several popular fare types, including monthly passes, tokens, and premium services. Your feedback and comments are needed to decide if the proposed changes are the best approach for simplifying fares.

Goals of Fare Changes

UTA leadership have a goal to simplify the way fares are organized and structured. This comes from listening to feedback from UTA riders, understanding the impacts of our current fare system, and a developing vision of how fares could be simplified. The proposed changes reflect these goals.

The proposed fare structure changes at UTA include:

• Applying uniform base fare multipliers to simplify how fares are determined
• Creating a single fare for premium bus services
• Changing current discount structures to align with other discount levels
• Eliminating some fare products for simplification

Key Terms

• Base Fare
• Base fare is the amount charged for a base adult one-way fare.
• Base fare is currently $2.50, and is not changing
• Premium Bus Services
• Includes Express Bus, Ski Bus, and Park City Express
• Premium Bus Services are two times the base fare = $5.00 (2 X $2.50)
• Monthly Fares
• Regular Monthly Fare (Bus & TRAX) = $2.50 X 34
• Premium Monthly Fare (Bus, TRAX, & FrontRunner) = $5.00 X 34

Day Pass Fare = $2.50 X 2

Proposed Changes

A complete list of proposed fare changes is available here.

Ways to Engage

Public Comments

Help us simplify the way you pay! You can make a public comment between July 22 and August 21. If you have comments, concerns, or simply an opinion, please don’t hesitate to provide an official comment. This can be done via email, phone, mail, or through our online comment platform, OpenUTA. Comments must be submitted or postmarked by 5 p.m. on August 21, 2020 to be considered a part of the public comment record.

• Email: hearingofficer@rideuta.com
• Phone: 801-743-3882
• Mailing: Utah Transit Authority, C/O Megan Waters, 669 W 200 S, Salt Lake City, UT 84101
• OpenUTA: Provide Your Comment Online
• Public Hearing or Open House (details below)

Public Hearing

We will be holding a public hearing on Thursday, August 6 at 6:00 p.m. Due to COVID-19 gathering restrictions, and in compliance with Governor Herbert’s executive order regarding open meetings laws, this will be an all-electronic Zoom meeting with no anchor location. The public hearing meeting will provide an overview of proposed changes, take questions, and accept public comment from participants.

All who wish to view the meeting live without making a public comment or following the event may do so through our YouTube channel or Facebook page. A link to the public hearing recording will be made available here after August 6.

You can also register to provide a public comment during the hearing. Register to join via Zoom any time prior to the hearing’s conclusion. Learn more about requirements for public comments during the hearing here.

Informal Public Open Houses

UTA Customer Service locations will host information about proposed fares changes onsite in an informal public open house format during the public comment period from July 22 through August 21. Members of the public who wish to learn more and leave a comment in-person can do so at the following locations during the hours listed:

Downtown Salt Lake City
250 South 600 West
Salt Lake City, UT 84101
(801) 287-4664
*Lost and Found Location
Hours: Monday-Friday, 8:30 a.m. to 5 p.m.

Ogden Transit Center
2393 Wall Avenue
Ogden, UT 84401
(801) 626-1207
Hours: Monday-Friday, 8:30 a.m. to 5 p.m.

South Salt Lake – Meadowbrook
3600 South 700 West
Salt Lake City, UT 84119
(801) 262-5626
Hours: Monday-Friday, 8:30 a.m. to 5 p.m.

Timpanogos
1110 S. Geneva Rd.
Orem, UT 84058
(801) 227-8923
Hours: Monday-Friday, 8:30 a.m. to 5 p.m.

NOTE: COVID-19 precautions are in place – social distancing will be enforced and attendees should wear a mask (masks and hand sanitizer will be available onsite).

Don’t miss this opportunity to provide feedback and help us simplify fares in ways that work for you. For more information, visit https://rideuta.com/farechanges