UTA’s late night On Demand pilot service in Salt Lake City concluded on September 4, after operating from 10 p.m. to 4 a.m. every Thursday, Friday and Saturday nights this summer. Whether you used it to get to work, to a concert or event, or to go out for a late dinner, let us know your thoughts by taking this quick survey https://arcg.is/Kbevz.
Remember, UTA On Demand is now permanent in southern Salt Lake County, and stay tuned for more UTA On Demand services coming to communities along the Wasatch Front!
Late Night UTA On Demand Pilot
Check out UTA’s late night pilot service in Salt Lake City, the pilot will allow those within the Salt Lake City limits to book a ride using UTA’s On Demand service. The service will run from Memorial Day weekend – Thursday, May 27 thru Labor Day weekend, ending Saturday, September 4. Service in this area will be available Thursday, Friday and Saturday nights from 10:00 PM – 4:00 AM.
Download the new UTA On Demand app! Riders in the service area currently using the Via app will need to download the new and improved app called UTA On Demand. Your account will still be active and can log in as usual. Riders downloading the app for the first time can go directly to UTA On Demand in your app store.
This on demand service is an innovative form of transportation that connects riders with other transit services as well as to other local destinations in the community. This technology matches multiple riders headed in a similar direction into a single vehicle, with routing that allows for quick and efficient shared trips without lengthy detours or relying on fixed route schedules.
The Late Night UTA On Demand pilot services 52.5 square miles in Salt Lake City. The pilot service area includes 27 TRAX and FrontRunner stations. Service does not include the SLC Airport.
Your trip must start and end within the designated service area. After booking a ride, the app will display the pick-up location where the vehicle will meet you. This is a corner-to-corner service, so you’ll be picked up and dropped off close to your final destination.
Downtown has opened back up with events, performances, shopping and more, and UTA is partnering with the Downtown Alliance for their Downtown SLC Open Streets event and the City of Salt Lake to promote the new service and transit for the easiest way to get to/from the events in the area. This service will be especially beneficial to those who work in the service industry or shiftwork to be able to use during the hours other UTA modes of service are not running.
UTA’s current safety precautions and cleaning measures introduced at the beginning of the pandemic will remain in place. UTA continues to clean and disinfect vehicles, stations, and facilities on a daily basis. Face masks are still required on our system. The face mask requirement is compliant with an order issued by the CDC promoting COVID-19 Safety in domestic and international travel.
Map of service area:
Try Late Night UTA On Demand today!
Try UTA On Demand and get your first two rides FREE! Use promo code: RIDEVIA in the Via app. Here’s how it works:
Download the Via app - Apple | Google
Request a ride – we’ll pick you up nearby in minutes!
Get in and go!
The regular adult one-way fare is only $2.50, so grab your friends and take a ride!
Riders who use mobility devices can request a ride from an accessible van by selecting wheelchair accessibility in their profile. Once turned on, all your trips will be booked for an accessible vehicle.
If you don’t have a mobile phone you can get help booking a ride by calling 385-217-8191. You may also use this number for questions about the UTA On Demand app or any other questions regarding the service. Or send a message to rider support at email@example.com.
How to Pay
You can pay for your ride in the UTA On Demand app using a credit or debit card, FAREPAY card, or passes like the Eco Pass or Student Pass linked to your account. These cards can be added in your app or added to your account over the phone, just call 385-217-8191.
You can also pay using valid UTA Paper/Mobile tickets or passes by selecting: ‘UTA Paper Ticket or Transfer’ in the app under Payment Methods* and show your paper or mobile ticket when you board. For more detailed ways to pay, visit the app help center. *Excludes cash.
To provide feedback on the service or UTA specific questions, please contact UTA customer service at 801-RIDE-UTA (801-743-3882) or at firstname.lastname@example.org.
To get help booking a ride, questions about the UTA On Demand app or any other questions regarding this service you can call 385-217-8191 or send a message to rider support at email@example.com.