Please submit your complaint to UTA Customer Service by completing the web form or call 801-743-3882. Telephone communications for deaf/hearing impaired persons is available by dialing 711, then give the relay operator the Customer Service phone number. For an alternative format to submit your Civil Rights complaint, please contact UTA's ADA Compliance Officer. Please be sure to communicate whether your complaint is related to your protected class status. You will receive an automatic acknowledgement of receipt within three business days, provided an email address was submitted. You will receive a response with the results within 20 business days, if you requested a response and provided sufficient contact information.
This procedure is intended to satisfy UTA's obligation under the Americans with Disabilities Act and Title VI of the Civil Rights Act of 1964 and applies to anyone alleging discrimination on the basis of protected class status in UTA's provision of its services, activities, programs or benefits. This process is designed to provide you with the opportunity to quickly and effectively resolve any issue(s) as it relates to your civil rights and UTA. Your complaint will be investigated in accordance with UTA's complaint procedure.