The Utah Transit Authority (UTA) is committed to providing non-discriminatory service to ensure that no person is excluded from participation in, denied the benefits of, or subjected to discrimination in the receipt of its services. If you feel that you have been discriminated against on the basis of a protected status including race, color, religion, national origin, disability, age, pregnancy, sexual orientation, gender identity, status as a parent or genetic information, submit your complaint to UTA Customer Service by completing a complaint form or by calling UTA Customer Service at (801) 743-3882.
To download a PDF version of this form, please click the links below:

UTA Civil Rights Complaint Form – English
Formulario de Queja de Derechos Civiles de UTA - Español

UTA Civil Rights Online Complaint Form
Use the links below to fill out an online Civil Rights Complaint Form

In general, civil rights complaints are initially investigated at the business unit level. If requested, you will receive a response from a representative of the business unit if you’ve provided sufficient contact information. If you are not satisfied with the results of the business unit’s investigation into your civil rights complaint, you can appeal the results of the investigation to a member of the Civil Rights department by completing and submitting an appeal form:

UTA Civil Rights Appeals Form – English
Formulario de Apelaciones Sobre Derechos Civiles de UTA - Español

You must submit your appeal within 30 calendar days after receiving an initial response from UTA. UTA civil rights staff will respond to your appeal within 30 days of the receipt of the completed appeal form.

For an alternative format to submit your Civil Rights complaint or appeal, please contact:

Cherissa Alldredge
ADA Compliance Officer
calldredge@rideuta.com
(801) 287-3536
669 West 200 South
Salt Lake City, Utah 84101

These procedures are intended to satisfy UTA's obligation under the Americans with Disabilities Act and Title VI of the Civil Rights Act of 1964 and applies to anyone alleging discrimination on the basis of protected class status in UTA's provision of its services, activities, programs or benefits. This process is designed to provide you with the opportunity to quickly and effectively resolve any issue(s) as it relates to your civil rights and UTA. Your complaint will be investigated in accordance with UTA's complaint procedure.

UTA Civil Rights Online Complaint Form

Use the links below to fill out an online Civil Right Complaint Form

ADA Compliance Officer
Cherissa Alldredge
calldredge@rideuta.com
(801) 287-3536
669 West 200 South
Salt Lake City, Utah 84101