We are here to help you. Here are some phone numbers to reach us:
For rider questions including trip planning, fares or other UTA information, please call:
Telephone communication for deaf/hearing impaired persons (if you use a teletypewriter or computer equipped with TTY) is available by dialing 711, then give the relay operator the Customer Service number 801-743-3882.
Call Center Hours: Monday-Saturday, 6 a.m. to 7 p.m., Closed Sunday.
Customer Concerns and Feedback
To provide customer feedback, or comments, you may submit an electronic comment, or call Customer Support and select the option for feedback: 801-743-3882
FAREPAY Card Support
For FAREPAY card support, to check your balance, or to report a lost or stolen card please call 801-743-3882
Activate your card over the phone by calling 1-855-847-4797
A Note Regarding Personal Information
UTA protects your personally identifiable information received at the time you submit a comment to UTA’s Customer Service Department either electronically or telephonically. Any such comments received will be used for internal UTA purposes only. Incoming Customer Service comments are subject to the provisions of the Governmental Records Access and Management Act. As such, UTA will release any personally identifiable information only as required by law.
Please refrain from use of profanity in your comment.