All patrons are required to Tap On and Tap Off when riding UTA services. A demonstrated pattern for failure to tap off will result in an automatic deactivation of the card.
The only exception to the Tap Off requirement is when a patron transfers from a TRAX vehicle to another TRAX vehicle. Other than TRAX-to-TRAX transfers, patrons are always required to Tap Off when alighting a vehicle.
Please contact UTA’s Electronic Fare Collection Office at 801 262-5626 for additional information.